Services

Reliable Products, Prompt Service

We offer comprehensive solutions tailored to the specific needs and requirements of the healthcare field. Our services span every stage from product research and selection to supply, installation, and user training — providing complete, end-to-end support.

In addition, we provide professional and high-quality services such as clinical engineering support, equipment usage training, and maintenance services.

Order and Delivery

We offer medical supplies, instruments, diagnostic, and therapeutic equipment that meet international standards. Orders are received and delivered as follows:

You are welcome to consult with our sales specialists to receive expert guidance and make an informed decision regarding the products you are interested in.
Orders can be placed in person, by phone, or via email.
Depending on the type of product and manufacturing lead time, orders are delivered within 1 to 45 days.
For inquiries related to orders and services, please contact our designated managers at +976 7015 4448, Monday to Friday between 08:30 and 17:30.

Engineering and Maintenance Services

To ensure the stable operation of medical equipment and deliver high-quality maintenance services, we offer the following three types of engineering support to our partner hospitals and healthcare organizations:

On-Call Repair Service

In the event of a malfunction or failure of supplied equipment, our engineers provide prompt on-site diagnostics, replace necessary parts, and perform repairs to ensure uninterrupted operation.

Contract-Based Maintenance

We establish long-term service agreements with our clients to provide scheduled inspections and preventive maintenance for their equipment. By delivering timely maintenance and repair services when needed, we help prevent breakdowns and ensure reliable, uninterrupted operation.

Warranty Maintenance

Throughout the warranty period of the supplied equipment, we provide scheduled maintenance services free of charge in accordance with a predefined plan, fully adhering to all warranty terms and conditions.